How do I
sign up for paperless billing?
Click the REGISTER
button on the Home page. You will
need your account number and name exactly as it appears on your bill.
Data Systems, the vendor who provides this application, uses multiple levels of
continue to receive my bill by mail?
No. When you
enroll in paperless billing, you will receive a notice that your bill is
available for online viewing and printing if you choose.
What if I
change my email address?
You can access your account and maintain your account
haven’t I received the paperless bill notification?
there is a problem with your email address. You can still view your bill online at https://franklin-electric.pdspay.com. You should also make sure the
Franklin Electric email address is not blocked.
How can I
pay my bill?
Methods of payment accepted: cash, check or money order (made payable to Franklin Electric Cooperative or FEC) For a list of payment locations or where to mail your payment please visit https://www.fecoop.com/pay-bill .
spouse and I have separate log ins to view our
YES you can have a multiple user per account.
Do I have
to sign up for e-billing in order to pay online?
No. Online payments are not accepted at this time, they will be an option in the future.
Still have questions regarding your bill or this
Call us at our Russellville Office (256) 332-2730 or Red Bay Office (256) 356-4413